Frequently Asked Questions
Everything you need to know about your M Den gear and orders.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States, while expedited options are available at checkout for faster delivery.
What is your return policy for fan gear?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that customized jerseys are final sale.
Are your products officially licensed?
Yes, every item in The M Den Shop is 100% officially licensed, ensuring that a portion of your purchase supports the athletic programs and student-athletes.
Do you offer international shipping?
Yes, we ship our sports apparel and memorabilia worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.